How we help.
No black box, no vague updates — here’s exactly what working with us looks like.
Our Approach
The agency that feels like part of your team.
We work as an extension of your business, embedding ourselves into your team to provide a consistent, dedicated recruitment function. You’ll work with the same people throughout your hiring journey – people who take the time to understand your business, culture, and what great talent looks like for your organisation, rather than a revolving door of new contacts or account managers.
Every business hires differently, which is why our approach is built around flexibility. Whether you’re scaling rapidly, making key strategic hires, or recruiting more selectively, we adapt to your needs, providing expert recruitment support without the fixed costs and commitment of building an in-house talent team.
HOW WE HELP
Teams we scale.
Engineering
Software Engineering, Data & AI, DevOps & Infrastructure, QA & Testing.
GTM
Sales, Business Development,
Account Management, Customer Success, Partnerships.
Product
Product Management, Product Design, UX/UI, Product Operations.
Our Process
How a search actually runs.
Before any search begins, we focus on understanding your business in depth. That means:
01
Meeting with hiring managers and key stakeholders
02
Understanding company culture, team dynamics, and ways of working
03
Taking full, detailed role briefs - beyond just a job description
04
Defining what good looks like, in both skills and behaviours
05
Aligning on process, expectations, and timelines upfront
06
Sourcing and attracting candidates
07
Screening and shortlisting
08
Interview coordination and stakeholder management
09
Offer management and candidate care
Then we take ownership of the full search
We proactively manage every candidate from first conversation to offer acceptance, maintaining clear communication, aligned expectations, and complete visibility throughout the hiring process. This reduces surprises, minimises dropouts, and keeps both clients and candidates fully engaged.
Our offer acceptance rate consistently exceeds 95%, giving you confidence that when you identify the right candidate, they’re ready to join your business.
FEES
A transparent cost model, with no surprise fees.
TruaPartner
TruaSource
Interested and want to find out more?
FAQS
See the most asked questions.
How long does a typical search take?
We typically provide a shortlist of qualified candidates within 24–36 hours of taking the brief. The overall time to fill the role will depend on interview availability and the client’s hiring process, but we pride ourselves on delivering high-quality candidates quickly.
Do you work on a retained or contingent basis?
We offer both models, depending on your hiring needs. TruaPartner operates on a flexible subscription model, providing ongoing recruitment support, while TruaSource is our contingent recruitment solution, where fees are only payable upon a successful placement.
What happens if a hire doesn't work out?
We stand by the quality of our hires and are here to support you if things don’t go to plan. We offer one of the most competitive replacement periods in the market.
How involved will I need to be day-to-day?
It’s a collaborative process, but we’re here to do the heavy lifting. At Truatech, we take ownership of the recruitment journey end-to-end, managing the sourcing, screening, and process coordination while keeping you closely involved at the key decision points. You’ll receive regular updates and insights throughout the search, with your input guiding the shortlist, interviews, and final offer stage.
